The steps listed below can be followed to troubleshoot the issue of Cox email not working on computer:
To get started, open a web browser and visit the Cox email website.
If you can't sign in to Cox email, click on the Forgot Password link.
In the blank field, enter the user ID.
Follow the on-screen instructions to reset the Cox email login password.
If asked, enter the secret answer to the question you set while registering the Cox email account.
After you have created your new Cox email password, login to your email account using it.